HOW TO KNOW IF MY PRODUCT IS UNDER WARRANTY?
Itrade connect works with the best suppliers and vendors to provide the best and affordable products to its customers.
At times, things go wrong with these products. Luckily, our brands are committed to our customers as much as we are. They show that commitment through warranties.
Warranty ensures that if anything goes wrong, that is not the customer’s fault, your product can be repaired or replaced. Warranty is available on select brands and products.
How do I know if my product has a warranty?
On the product page, on the right of the product, there is a field for warranty.
If the product has a warranty, this field will be filled with the duration as shown below.
If your product is within warranty duration and is damaged by mechanical or electrical systems, you don't have to worry about the repairing cost. You will be covered.
If my product is out of warranty duration, do I need to pay for repairs?
If your product is out of warranty duration, you will be responsible for the repair cost. We suggest that you repair the product at a service center authorized by the manufacturer for better quality services.
Please note: For a prompt warranty claim kindly include all the accessories, information included in packaging and proof of purchase of item from itrade connect (invoice).